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Shared file gone

New Here ,
Dec 19, 2022 Dec 19, 2022

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I made a fillable form and sent it to all the brokers I work with. However, today when I went to check on how many responses I got my shared folder was empty. Where did it go and is there a way I can track who did what?

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Edit and convert PDFs , PDF forms

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Adobe Employee ,
Dec 20, 2022 Dec 20, 2022

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Hi @Kirstyn27634965kf2i 

 

Hope you are doing well and sorry to hear that.

 

Have you sent the document for signature or have you sent it for review? What is the workflow/steps you did to share the form with your coworkers? A small video recording of the steps you did, would be very helpful?

 

Also, go to https://acrobat.adobe.com/link/home/ and click on Documents > Shared by you and see if you can locate the file in there.

 

Also for testing, please try to share a sample file with your self on a different email ID and see ho it goes.

 

Regards

Amal

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