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Shared file sent late

New Here ,
Jan 22, 2024 Jan 22, 2024

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I attempted to share a file in Adobe Cloud Storage and this file was delivered five months after I shared it.

 

The file was originally shared on 8/10 via Outlook and has only just been sent on 1/10. What is the reason for this, checking e-mail headers it has to have been the fault of Adobe.

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Create PDFs , PDF

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Adobe Employee ,
Jan 23, 2024 Jan 23, 2024

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Hi @Cameron5EC0

 

Hope you are doing well and thanks for reaching out.

 

Could you please share the specific steps or workflow you've been following to share the PDF file? If possible, a short video recording of the process would be incredibly helpful for us to gain a clearer understanding of the issue.

 

If you could also try sharing a different PDF file and let us know if the problem persists, that would be great.

 

Feel free to take your time, and don't hesitate to reach out if you have any questions or need further assistance. 

 

Regards

Amal

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