Shared Review in Acrobat Pro 9

[Guest]

Does Adobe Pro 9 support shared reviews? We are having difficulties trying to make this work, specically we are stuck with the "Create Shared Review" status popup (Status: Creating Shared Folder on SMB://Internal server location.

[sb116]

Hello,

Sadly, shared review cannot be created in a Mac with this application version.

Request you to update the Acrobat application to Adobe Acrobat DC to use this feature.

Thanks,

Supriya

[Guest]

Thank you Supriya but maybe I did not specify correctly, we are using windows. Can a shared review be done in a windows application?

[sb116]

Apologies for the misunderstanding.

Since you are using Windows, the feature is supported, so please confirm the exact workflow you are following to help me understand the issue better.

Also, please share a screenshot of any particular error or pop up you get and you may refer to the link below for the same:

FAQ: How do I capture and post a screen shot or video?

Thanks,

Supriya

[Guest]

Supriya,

Our workflow is

• Select Comment tab
• Select Send for Shared Review

• Select Browse, file location, name document, then continue

• Add email recipients
• Select finish

• This is what we are stuck on,

[Guest]

Also, your help is very much appreciated,