Shared Reviews - trouble connecting a new person to the drive the shared reviews are posted

Community Beginner ,
May 23, 2022 May 23, 2022

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We use the Shared Review function of Adobe Acorbat Pro DC, Version 2022.001.20117, and a new hire is not able to complete the procedure because when she she enters the path to the shared network folder, Acrobat Status says: Unable to create the shared folder.

Without more information, we don't know what to do. She can participate in shared reviews as a reviewer, so she has access to the drive they are located on, but she can't initiate a review.

There are five other people on the team that have the same permissions, and it works perfectly for them.

Has anyone experienced this or know what to do?

Thanks.

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Comment review and collaborate PDF

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