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SharePoint files not sorting by Name

Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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Any workaround onto this issue? Files are not being sorted by Name.

anthonyg59358563_1-1623853142640.png

 

Please help and thanks

 

 

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi Anthonyg

 

Hope you are doing well and sorry for the trouble. As described you want to sort the file by name in sharepoint.

 

I have found an article on Microsoft help page - https://support.microsoft.com/en-us/office/use-sorting-to-modify-a-sharepoint-view-1e85d6e7-bdb3-417... please check if that helps.

 

Regards

Amal

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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Hi Amal,

 

Thank you for your reply...however the issue is not within the SharePoint...the issue is in the Adobe side.

 

anthonyg59358563_0-1623939540582.png

 

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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Hi Amal,

 

I encountered the same issue as Anthonyg. The folders are sorted nicely in SharePoint, but not in Adobe Reader.

There is no fix behaviour or pattern for sorting the files.

Kindly advise

 

ChinHau5F94_0-1624504231182.png

 

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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1) The folders in SharePoint library is sorted in order manner in SharePoint, but not in Adobe Reader DC. There is no fix pattern of the sorting. The more folders/files created, the order will be more random. (As shown below)

ChinHauKoh_0-1624505500996.png

2) Searching function in Adobe Reader is only able to search for files opened recently in 'Recent' tab. However, it cannot be used to search for files in SharePoint library.

 

ChinHauKoh_1-1624505666786.jpeg

 

Please advise any other workaround for this?

 

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Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

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Hi All,

 

Thanks for reporting this to us. To further investigate this issue, please share the following details;

1- Exact version of Adobe application. 

2- OS version

3- Screen recoding of exact workflow. E.g. when Viewing Sharepoint file list and when viewing same list within Acrobat.

4- Screenshot of the sorting order(correct one) in SharePoint. 

 

~Akanchha 

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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Hi Akanchha,

 

1- Exact version of Adobe application. 21.005.20048.43252

2- OS version

ChinHauKoh_0-1624950798909.png

3- Screen recoding of exact workflow. E.g. when Viewing Sharepoint file list and when viewing same list within Acrobat.

SharePoint View as below

ChinHauKoh_1-1624951312052.png

Adobe Reader View as below

ChinHauKoh_2-1624951416422.png

4- Screenshot of the sorting order(correct one) in SharePoint.

ChinHauKoh_1-1624951312052.png

 

Thanks.

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Adobe Employee ,
Jun 29, 2021 Jun 29, 2021

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Hello Everyone,

 

Thank you so much for sharing the requested details. This issue has already been reported to our Engineering team and the fix would be available in future release. 

As soon as we'll get to hear from product team, will update this discussion. 

Thank you for your patience. 

 

Thanks,

Akanchha 

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New Here ,
Jul 07, 2021 Jul 07, 2021

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It would also be great if we could use the SharePoint views to show data. I cannot get past the first folder level on SharePoint when setting up the account, so I have to instruct users to disregard everything but the Document library. It would be preferable to focus the user on less clicks by presenting a view of all the downloadable forms they need. It would be great to allow a 'bookmark' or 'favorite' of those forms that would get the most recent changes from SharePoint when accessed.

 

Thanks!

 

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New Here ,
Jul 09, 2021 Jul 09, 2021

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We are seeing the same behavior and it's caused a bit of frustration for the end users.

defaulty29x8ykz87xk_0-1625843752306.png

Here is the library level supposed to be sorted in alpha order.  Inside each library are client folders that also aren't sorting when the name column is clicked to sort ascending/descending.

defaulty29x8ykz87xk_1-1625843790603.png

 

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