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Sharing a pdf

New Here ,
Aug 06, 2024 Aug 06, 2024

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Hi

When I try to share a pdf in acrobat, when I click on the share button it doesn't work, I just get the attached screenshot. Any ideas how to fix this problem?

Screenshot 2024-08-01 at 10.06.38.pngScreenshot 2024-07-29 at 10.40.40.png

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General troubleshooting , How to , PDF

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New Here ,
Aug 09, 2024 Aug 09, 2024

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Same thing here. My colleagues and I get the exact same window. Haven't found a solution yet. Anyone any idea how to solve this issue?

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New Here ,
Aug 09, 2024 Aug 09, 2024

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Are you using a laptop plugged into a larger screen?

 

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New Here ,
Aug 09, 2024 Aug 09, 2024

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Yes we do. Just tried it without and it works. So it's some kind of weird scaling issue, it seems.

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New Here ,
Aug 09, 2024 Aug 09, 2024

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yes, I've found if you try it on the laptop screen it's fine, if you try it on the other screen it doesn't work. No idea why.

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