Show Online storage when saving files

New Here ,
Sep 12, 2022 Sep 12, 2022

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Hello, has anyone found a workable solution to enabilng online storage to Adobe Cloud from Acrobat DC Pro? I know it's a long standing issues, but after resinstalling on a new laptop, I have now lost access to all my online storage, sharing and commenting from the desktop app.  All is working on the online version.

 

I have tried ticking the Show Online storage when saving files option in Acrobat preferences but to no avail.

I've now spent a week trying to fix this, trawling through the online community suggestions, but there seems no real solution is available.  Thanks for any help!

Running Acrobat Pro DC as below on Windows 10:

  Screenshot 2022-09-12 085756.png

Here are the only options available in the desktop up

Screenshot 2022-09-12 085735.png

TOPICS
Comment review and collaborate PDF , General troubleshooting , Install update and subscribe to Acrobat

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New Here ,
Sep 28, 2022 Sep 28, 2022

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I too have this issue with some users and not with others.

 

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