Hi, just started using Sign & Fill and the firt signed document I got back is showing the incorrect GMT timestamps.
Cosistently out by 1 hour from Creation to Signed version.
Does anyone know how to edit so that correct times are shown on document?
Thanks for reaching out. As described above, the Fill & Sign is showing incorrect GMT timestamp, correct?
Would you mind sharing some more information for a better understanding:
We are here for help, just need more information
Hi Amal, thanks for the swift response.
As we are currently testing the process with me at home and my son at a different location we have confirmed that our system times shown on PC are the same but the timestamps on the documents are showing -1 hour GMT.
Please see attached which shows sequence of workflow
Hi, I'm using Adobe Sign include with Adobe Acorbat DC. , and the signed document I got back is showing the incorrect GMT timestamps,
There is 5 hours more an the GMT timestamps then the real hour, here in Quebec. What can i do to correct that
I need help
We are sorry for the trouble. As described you are getting the incorrect GMT time stamps, for more information please refer to the help article (https://helpx.adobe.com/in/experience-manager/kb/TimeStampsDiffer.html)
that link dos not help . its by design that the time is not the acual time that the doc. was signed??? how dos that help us? We want varification that shows the actual local time list on the document. not the GMT time - which in my case is 4 hours later . this is not good.