Sign-In option lost after version 2025.001.20982

[jean-sebastien_1855]

Hello,

We are currently installing Adobe Acrobat 64 Unified since july and we saw that with update in december, the sign-in option on top right as disapeared. It seems to go with the fact that we have keys to disable online service, but it shouldn't hide that option since it's required to enable standard/pro licence. Is it a bug?

Before update

After update

Thank you

[Amal.]

Hi there 

Hope you are doing well and thanks for reaching out and we are sorry for the trouble. 

Please update the Acrobat application to the latest version 25.01.20997 from the Help menu > check for updates and reboot the computer once. 

Let us know how it goes. 

~Amal

[jean-sebastien_1855]

Hello, since update are manage by SCCM and disabled in the App, I'll have to wait for the deployment next week through our SCCM.

Unless now adobe acrobat update can be properly updated by user without admin right, we could stop doing that and have them autoupdate?

[Amal.]

Hi there, thanks for the clarification.

If updates are currently managed through SCCM and application-level updates are disabled, then yes — you’ll need to wait for the scheduled SCCM deployment unless that configuration changes.

Regarding user-side updates without admin rights:

Adobe Acrobat (continuous track) can auto-update without local admin rights if the auto-update feature is enabled and not blocked by IT policies.

In environments where updates are managed centrally (e.g., SCCM, GPO, or registry settings), the auto-update mechanism is typically disabled to avoid conflicts.

If your organization decides to stop managing updates via SCCM, IT would need to re-enable Adobe’s auto-update service and allow it through policy. In that case, users generally don’t need admin rights.

So to answer your underlying question:
Yes, Acrobat can auto-update without admin rights — but only if your IT allows it by enabling Adobe’s update mechanism instead of SCCM control.

~Amal

[jean-sebastien_1855]

Ah nice to know. I'm the IT that control that. It is disabled cause in the past, it required administrive access to instal the update through the auto-update service. I'll test that and if it work as describe, I'll have one less update to manage!