Signature populating in duplicate in wrong place

New Here ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Hi,

 

In adobe acrobat pro (v 2022.001.20085)) I applied a signaure to a PDF document using the fill and sign function which worked fine but upon saving and re-opening the file, I see the signature has also populated on another page of the doc, around the same position.

 

I tried removing the signature from the incorrect page but when I do or try to move, the change happens to both signatures. I also tried adding the signature new but same issue.

 

The document has sensitive information so unfortunately cannot post publicly.

 

Any suggestions on what the issue cause is and how to resolve?

 

For transparency I am new to this feature so not an expert.

TOPICS
Edit and convert PDFs , General troubleshooting , Security digital signatures and esignatures

Views

66

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Mar 30, 2022 Mar 30, 2022
Hi, To clarify, is this what happened - You opened a PDF with multiple pages. - Clicked the Fill & Sign option in the right panel. -  Added a signature to one page. - Saved a read only copy. Is the above right and is it the read only version showing the signature on muliple pages? I'd sugges trying adding the signature to a clean version of the file or at least another PDF to see if you can get it working. This could at least help identify where the problem is.

Likes

Translate

Translate
Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Hi,

To clarify, is this what happened
- You opened a PDF with multiple pages.
- Clicked the Fill & Sign option in the right panel.

-  Added a signature to one page.

- Saved a read only copy.

Is the above right and is it the read only version showing the signature on muliple pages?

I'd sugges trying adding the signature to a clean version of the file or at least another PDF to see if you can get it working. This could at least help identify where the problem is.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

I did as you suggested, started from a clean version and applied the signature, the issue did not occur again. 

Thank you

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

LATEST

Good to hear it is now working for you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines