Signers not able to sign

New Here ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

I sent out a form to several users for their signatures. I placed the correct fields so that they could sign and initial the document in their designated places, but some of the users did not get the email allowing them to sign the document. Is there a way to resend the document and give them access for signing? They have all been assigned the role of "signer," so I'm not sure why it's not sending.

TOPICS
Comment review and collaborate PDF , How to , Standards and accessibility

Views

11

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

LATEST

Hi

Hope you are doing well.

 

 Is there a way to resend the document and give them access for signing? They have all been assigned the role of "signer," so I'm not sure why it's not sending.

The same document can't be resent. You need to start the process again and send it to everyone you want. Also, make sure that you have the correct email mentioned. Or emails are not going into the Spam of the receiver. 

Also, if it is set to "sign in order," then any which case you have to resent it.

If it is not, whoever has received the document would be able to apply its signature. 

 

Thanks,

Akanchha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines