Some miscellaneous error has occurred

New Here ,
Apr 26, 2022 Apr 26, 2022

Copy link to clipboard

Copied

Trying to send a PDF for e-signature but keep getting the error "Some miscellaneous error has occurred". Have done this numerous times in the past without issue! Uninstalled Adobe DC and reinstalled and same issue. It's on the latest version.

TOPICS
Security digital signatures and esignatures

Views

238

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 26, 2022 Apr 26, 2022

Copy link to clipboard

Copied

LATEST

Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the version of the OS and the application you are using? Please make sure you have the recent version 22.1.20117 (Win), 22.1.20112 (Mac) Go to Help > Check for updates and reboot the computer once.

 

Is this a behavior with a particular PDF file or with all the PDFs that you try to send for signature? Please try with a different PDF file and check.

 

You may also try to request signatures via document cloud https://acrobat.adobe.com/link/home/ and see if that works for you.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines