Starting Email

[Claire30725288tw5z]

I purchased a license for someone in my office using our company card, enterd their email and they have yet to receive the email. The charge went through, but why are we not getting the email to get him set up?

[Eric Dumas]

Have you created an Adobe account?

Try to log in to Adobe Account and check the details entered, the associated license/payments details should be there as well.