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Stop Auto-deduction to my Creditcard

New Here ,
Jul 01, 2024 Jul 01, 2024

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A pleasant day po.

 

I would like to stop the auto-deduction of my subscription to my BDO credit card. I have unsubscribed for a long time. I can no longer keep my subscription due to my financial instability.  I am a single parent with a younger child who needs milk and a diaper. I can't have the luxury of keeping my subscription.

 

Hoping for a kind consideration regarding this matter. I also pray that you can help me make a refund of my previous payment from the time I cancel my subscription. 

 

Thank you very much.

 

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Community Expert ,
Jul 01, 2024 Jul 01, 2024

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This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
If the chat window fails to open, then use a different device.
There is no email support, so beware of scammers.

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