Striped background on pdf

[Ellen278339225fs2]

I'm creating a document for e-signature and its working and everything, but when the users download it they notice a white and grey striped background on the document that is also displaying on my end too. The doc is just a blank white page so I can't figure out what is going on with it. Here is what is look like:

 

[try67]

How did you create the document? Was it scanned?

Can you share the file in question?

[Ellen278339225fs2]

I can't share the file because I work for a univeristy and it is an official document. But it was originally a word doc that I exported to a pdf. Does this help?

[try67]

How did you convert it? What command did you use, exactly?

Can you create a dummy file without sensitive info that has this same issue?