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Submit button not working

New Here ,
Mar 22, 2020 Mar 22, 2020

Hello, I have built a PDF form with a submit button, I want it to send the completed PDF to my e-mail address but I get a "bad parameter" error message when I press the button.

I use action "Submit form" and the code: mailto:"e-mail address"

I have added tags because I read the bad parameter error message was caused by it being untagged but this has not helped. 

Any help would be appreciated, thank you

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Community Expert ,
Mar 22, 2020 Mar 22, 2020

I hope you didn't include the quotes in the URL... Also, make sure there's no space after the colon.

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Community Expert ,
Mar 22, 2020 Mar 22, 2020

What happens when you save the form without the submit button?

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New Here ,
Mar 23, 2020 Mar 23, 2020

I can save the form no problem.

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Explorer ,
Mar 30, 2020 Mar 30, 2020

I have the same problem - no quotes used in the submit, and no "subject" - and once the fields are completed, get a "bad parameter" when I click the submit button.

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Community Expert ,
Mar 31, 2020 Mar 31, 2020

That usually indicates an issue with the file itself.

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Explorer ,
Mar 31, 2020 Mar 31, 2020

I noticed a thread in a different forum about overlapping fields.

 

I did manage to sort my "bad parameter" which popped up when I hit a "submit button" that used mailto.

 

I looked at every field in the document, whether it was a plain text, border or "completion field" and made sure than none overlapped. I converted my "submit" button (which was an image) to an object, and made sure there were no overlapping text fields anywhere.

 

After doing all this, hitting the "submit" attached my form to an email with no error or "bad parameter". 

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New Here ,
Apr 01, 2020 Apr 01, 2020

Thank you, but I have sorted this problem now.

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New Here ,
Jun 05, 2020 Jun 05, 2020

I'm having the same problem. Would you mind saying how you fixed it?

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Explorer ,
Mar 31, 2020 Mar 31, 2020

See comment above

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New Here ,
Nov 23, 2020 Nov 23, 2020

I created a PDF in Acrobat Pro DC. Have a print and submit buttons. The print works fine.

However the Submit started asking me for access to my contacts. If I refuse it aborts the process. Even after I gave it permission. the mailto: address is my personal email with google. Neither the form or anything shows up.

 

Help Please..

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

What are the submit parameters? Show a screenshot.

What email program are you using? 

Have someone else try the form. Do they have the same problem?

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

Using a "Send" button is an outdated and unreliable process.

You should remove this button and use "Distribute": https://helpx.adobe.com/acrobat/using/creating-distributing-pdf-forms.html#distribute_send_forms_to_...

PDF Acrobatic, InDesigner & Photoshoptographer
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New Here ,
Nov 24, 2020 Nov 24, 2020
Thank you for the reply.
This is an application for membership that people will download off our
website.
I want them to be able to return it with a simple click. Is that possible?

thanks
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Community Expert ,
Nov 25, 2020 Nov 25, 2020
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Yes, in this case you must create a "Submit" button since you cannot use "Distribute"

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