Subscription Cancellatioin

[Sherif30482790rja6]

Hi Adobe Care. I subscribed in Adobe Acrobat Pro Cloud plan two months ago. I am totally dissatisfied with the service and I want to cancel my subscription.

I'm not willing to pay any further pound for a service that is too expensive and dissatifactory. Please Advise!

[AkanchhaS]

Hi @Sherif30482790rja6 

Sorry to hear about your experience.

If you have subscribed accidentally, your Adobe account will let you cancel the plan within 14 days. Checkout the exact steps here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

If it's more than the grace period, you must contact assisted support, as billing issues cannot be handled on public forums.

Click on this link and then click on the “Contact Us” icon available in the lower right corner of the page. 

https://helpx.adobe.com/support.html

Thanks,

Akanchha

[Sherif30482790rja6]

It's not working. Chat is not working. Contact us is not working. No email found. No response to phone calls. I'm extremely disappointed.

[JR Boulay]

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