/t5/acrobat-discussions/subscription-via-gcash/td-p/15545656Oct 13, 2025
Oct 13, 2025
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Good day!
How can I ask for refund? I was charged with monthly subscription although I already cancelled my free trial. I entered my gcash account to avail the trial. Then, upon checking my adobe account, the plan that was paid was not reflected on my account. I was charged last October 7, 2025 yet nothing reflects on my account.
/t5/acrobat-discussions/subscription-via-gcash/m-p/15545772#M522121Oct 14, 2025
Oct 14, 2025
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Hi there
Hope you are doing well and sorry for the trouble.
This is something better handled by our billing team here https://adobe.ly/4haA4xY click on the contact us button at the bottom right corner to start the process.
/t5/acrobat-discussions/subscription-via-gcash/m-p/15545772#M522121Oct 14, 2025
Oct 14, 2025
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Copied
LATEST
Hi there
Hope you are doing well and sorry for the trouble.
This is something better handled by our billing team here https://adobe.ly/4haA4xY click on the contact us button at the bottom right corner to start the process.
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