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Subscription

New Here ,
Feb 29, 2024 Feb 29, 2024

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I cancelled my subscription and then was charged 130 dollars no clue why, very fustrated.

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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Was it a yearly subscription that you cancelled half-way through? That would explain it...

Anyway, you should contact Adobe directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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