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Tag is missing but container exists

New Here ,
Jun 14, 2020 Jun 14, 2020

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My document is nearly complete (third time starting from scratch) but now I am stumped.  A Text/Paragraph container exists and it displays in the reading order but there is no tag.  I've tried using the Reading Order Assistant to no avail.  I've also tried right-clicking in the reading order tree and selection 'Tag as Text/Paragraph.'  Again, without success. 

 

I know how to create new blank tags but how do I get the content into the tag if it doesn't appear in the tree?

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PDF forms , Standards and accessibility

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correct answers 3 Correct answers

Explorer , Feb 04, 2024 Feb 04, 2024

Thanks.

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Explorer , Feb 04, 2024 Feb 04, 2024

I created a new document and took the page out with the link and it worked... for some reason.

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New Here , May 17, 2024 May 17, 2024

I was having this exact issue. These steps worked for me. Much easier than the other suggestions. Took seconds. Thanks!

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Engaged ,
Jun 14, 2020 Jun 14, 2020

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The first think I would try is ... In the Content pane, drag the content out of the container and delete the then-empty container. Then, use the Reading Order tool to re-tag the troublesome content. Hopefully (and usually, in my experience) a new tag and container will be created. 

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New Here ,
Jun 15, 2020 Jun 15, 2020

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Thank you a_C_student1.  Your solution sounds perfect.  I tried multiple times but nothing.  It recreates the container but not the tag. 

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Engaged ,
Jun 15, 2020 Jun 15, 2020

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OK, so next thing would be to extract the troublesome page from the document. Try tagging the page on its own then adding it back into the document. If that doesn't work (it usually does work, in my experience) - desperate measures may be needed. I would create a blank PDF page, use the Move or Make Changes to Object tool to copy all of the content from the troublesome page to the new page, then tag the new page.

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Community Expert ,
Jun 16, 2020 Jun 16, 2020

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You definitely have some crud code in that file!

Just curious: what was the source program from which the PDF was made, what method was used to generate the PDF, and what is the PDF Producer listed in File / Properties / Description tab?

 

Another drastic technique we've used in the past is to clear the tag structure of the entire page, and re-tag it using the TURO/Reading Order tool panel.

 

  1. From the Order Panel's Options menu, select Clear Page Structure. You want to delete as much of the tag encoding on that page as possible.
  2. File / Save As and give the file a new name. (Save As forces a program to rebuild the file from top to bottom, often eliminating small glitches and corruption.)
  3. Bring up the Reading Order Tools from the Order Panel's Options menu. Show Reading Order Panel.
  4. Drag/select each element of content and tag as headings, text, etc.
  5. If needed, drag/drop each tagged element in the Order tree to correct the reading order.

 

A slightly less-drastic variation is rather than Clear Page Structure, select just the faulty element(s) in the Order tree, and choose Delete Selected Item Structure. And then re-tag with the Reading Order Tools.

 

I like a_C_student1's suggestion to extract the offending page and retag it. Try Acrobat's Autotag utility, especially if your copy of Acrobat DC Pro is up-to-date.  That tool gets better with each new release of Acrobat.

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Community Beginner ,
Apr 28, 2023 Apr 28, 2023

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I find it odd you claim crud code on nearly every post that mentions this situation. I have run into this issue with a word pdf with 2 paragraphs and a header, no special content or properties. None of the proposed solutions fixed the problem.

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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There are other posts about this situation?

Haven't seen them!  First post I've seen about the content container being there, but not the tag that labels the content itself.

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Explorer ,
Feb 04, 2024 Feb 04, 2024

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I created a new document and took the page out with the link and it worked... for some reason.

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Hi, 

 

I know this is from a while ago but I just ran into what I assume is the same problem and here's how I resolved it: 

 

1. Create a new tag. Set it to paragraph. 

2. Highlight the text that you want. 

3. Right click the tag you just made and select "create tag from selection". 

This created the content tag that was previosly missing. 

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New Here ,
May 17, 2024 May 17, 2024

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I was having this exact issue. These steps worked for me. Much easier than the other suggestions. Took seconds. Thanks!

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Explorer ,
Feb 04, 2024 Feb 04, 2024

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Thanks.

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