Tengo problemas al abrir PDFS

[juanc87204857]

Hola,

tengo adobe acrobat 2025 no el PRO en windows 11. Normalmente va bien, pero tras abrir 6 o 7 archivos PDFs deja de abrirlos correctamente y tengo que cerrarlo para que vuelva a funcionar correctamente. Puede ser por el peso de los archivos?

Gracias,

[Meenakshi Negi · Accepted solution]

Hi juanc87204857,

Thank you for reaching out, and sorry about the trouble caused.

If you are opening very large files, tit might be the reason. However, you may try the following troubleshooting steps to check if it changes anything:

1. Try repairing the Installation:

- In Acrobat, go to Menu > Help > Repair Installation.

2. Try reinstalling the application using the steps suggested below: 

-Remove the application and run the cleaner tool (https://adobe.ly/43A4R22).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/43VlVyi.

3. Try opening multiple small-sized PDF files to check if you experience the same behavior. 

Feel free to let us know if you need any help.

Thanks,

Meenakshi