Test version blocking purchased version

[mikaelj78810394]

The test version is blocking the purchased version from my company. How do I get rid of the test version on my computer?

[Amal.]

Hi @mikaelj78810394 

We are sorry to hear that. Would you mind elaborating a bit more about the ''test version is blocking the purchased version''

- What is the application and the version you are using?
- What happens when you try to use the purchased version of the application? Do you get any error message? If yes, please share the screenshot of the same for a better understanding?  Also, a small video recording of the same would be very helpful.

We are here for help, just need more info.

Regards

Amal