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Text become unreadable after using the edit function to add text on pdf

Community Beginner ,
Jun 17, 2020 Jun 17, 2020

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Hi

 

I have a user facing the intermittent issue when add text to the existing pdf. Some part of the text will become unreadable after saved. Anyone know what is the issue and able to provide the workaround or solution?

 

 

Original text

 

RRPL561900712P

 

Reopen the file after edited and savec the text will become like this

gingerz_0-1592379153270.png

 

 

 

Version of the Adobe Acrobat Pro DC:  2015.006.30523

 

 

This is the font she is using

 

gingerz_1-1592379153273.png

 

 

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Edit and convert PDFs

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Community Expert ,
Jun 17, 2020 Jun 17, 2020

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Try a other font.

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Community Expert ,
Jun 17, 2020 Jun 17, 2020

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Hi Ginger,

 

The fact that some numbers are showing and others do not, AND that Minion Pro is pervasive throughout the Mac world is very very strange. Is there any chance that you can share one of these document? Suggest PM for that.

 

Thanks,

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Community Beginner ,
Jun 22, 2020 Jun 22, 2020

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Hi Gary

This issue is intermittent as I cannot produce the same error on the same pdf file that user reported. And i dont think i can share the user documennt here.

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New Here ,
Mar 13, 2024 Mar 13, 2024

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Thank you!  I had the same problem with a VERY large document that I had edited and saved and when trying to pull back out had the same type of redactions.  I checked the font and all the edits were in the Minion Pro (the default with my Adobe Pro), I changed one of the sections to Adobe Arabic and miracle it worked!  I hope this helps someone else, as well...this will save me so much time in not having to redue everything.

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