Text become unreadable after using the edit function to add text on pdf

[gingerz]

Hi

I have a user facing the intermittent issue when add text to the existing pdf. Some part of the text will become unreadable after saved. Anyone know what is the issue and able to provide the workaround or solution?

Original text

RRPL561900712P

Reopen the file after edited and savec the text will become like this

Version of the Adobe Acrobat Pro DC:  2015.006.30523

This is the font she is using

[Bernd Alheit]

Try a other font.

[gary_sc]

Hi Ginger,

The fact that some numbers are showing and others do not, AND that Minion Pro is pervasive throughout the Mac world is very very strange. Is there any chance that you can share one of these document? Suggest PM for that.

Thanks,

[gingerz]

Hi Gary

This issue is intermittent as I cannot produce the same error on the same pdf file that user reported. And i dont think i can share the user documennt here.

[Laurie36013064p8j8]

Thank you!  I had the same problem with a VERY large document that I had edited and saved and when trying to pull back out had the same type of redactions.  I checked the font and all the edits were in the Minion Pro (the default with my Adobe Pro), I changed one of the sections to Adobe Arabic and miracle it worked!  I hope this helps someone else, as well...this will save me so much time in not having to redue everything.