Text field entries not showing all text after Fill&Sign complete

[HelenDud]

I'm using Fill&Sign for a fillable PDF which has text entry fields.   My field settings are multi-line and scroll long text.   When the user has entered all the text and completed Fill&Sign, not all the text that has been entered in the field is visible.   Any work arounds for this?   

[ls_rbls]

Hi,

Can you share a screenshot? I'm curious if you enlarged the text entry fields enough.

Also, what is the user filling the forms with:  Acrobat Pro or Acrobat Reader, Acrobat Reader Mobile App? a web browser? 

[HelenDud]

Here are the screenshots - one of the completed fillable PDF form itself and the other of the fillable PDF.  I thought I had made the fields big enough - but obviously not.  Is that the reason all the text is not visible - using Fill&Sign doesn't support scrollable fields.  Our users are using Adobe Acrobat Reader DC.

[ls_rbls]

Ok, that is too easy. 

You don't need Fill & Sign if you create fillable text form fields. 

The users will only need Fill& Sign on their end to just apply their electronic signatures.

Just make sure that you haven't been saving the file with a signature applied on it  becuase it'll make the entire document read-only.

You may, however, make sure that the Acrobat PDF source file that you've created  is saved using the Save As Other--More Tools--Reader Extended (and protect content editing with password optionally) . This will allow the document to be opened in Acrobat Reader and allow the users to just fill, sign, print, comment and save.

If you need to send this PDF to several users to collect their signatures, and some of them will be filling and signing the PDF form with the Acrobat Reader Mobile app,  Use the Adobe Sign tool preferably to establish the appropriate filling and signing workflow.

With the Adobe Sign tool you can add the signing recipients to your document using their respective emails, select data blocks and signature blocks for each recipient,  and accomodate such signature blocks where you need each signer to sign on a specific area on each page.

With this method the user(s)  should not be able to mess around with the editing of your original file but will be able to Fill the form and then apply their siganture on their designated signature block.

[HelenDud]

Hey thanks for this response.  My issue is once the form has been filled in and signed, it needs to be "read only" as it's uploaded into an e-portfolio as evidence for a professional nursing assessment.   I have multiple fillable PDF's that are used as evidence in e-portfolios and they all need to be read only.   I'm not sure your suggestion will help me with my problem of text fields not showing all the text once the document has been signed.

[ls_rbls]

I think that using scrollable text  in a PDF that will turn into a read-only PDF is not the correct way here (but I might be wrong). Maybe inconvenient is what I'm trying to say.

You shouldn't make a dynamic PDF if the end result needs to be printable and maintain visibility of every important body of text in a document.

I ran into a similar issue at work. I was trying to create a similar workflow in my form, which was great for an eco-friendly and paperless business environment. But at work we still need to print agreements and then file hard copies after signatures are applied.

So maybe, if what you're struggling with in your document requires to have everything in just one page,  then, instead of making a text field scrollable, reduce the  Font size of your text and make two text fields as columns in that page instead.

Otherwise just add another page to the document to allow the users to continue typing on the next page when they run out of space in the first field, or, add this additionsl page to the main document as an attachment.

Just remember , you can't (or shouldn't) use a scrollable text field in this context because once the signatute is applied the document is basically flattenned and the read only results in what you see on screen is what you get.