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text field properties will not allow me to add a border

Community Beginner ,
Nov 27, 2017 Nov 27, 2017

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I am trying to add a border color and line thickness to text field boxes on a pdf form. Acrobat Pro DC will not change the color from transparent and will not allow me to add a border. Both "Line Color" and "Line Thickness" remain greyed out. Is there an issue with this feature in Acrobat? Thanks.

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1 ACCEPTED SOLUTION
Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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The fix for this issue has been officially rolled out with latest Acrobat update

More details here: 19.008.20071 Planned update, October 02, 2018 — Release Notes for Acrobat DC Products

View solution in original post

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New Here ,
Aug 02, 2019 Aug 02, 2019

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I'm up to date according to the CC panel and 1. the ability to change the colour of the text field does not work and 2. the links keep timing out on my end but thanks for the condescending reply all the same.

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New Here ,
Mar 14, 2018 Mar 14, 2018

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WORK AROUND: I am working on a MacBook Pro, with Acrobat XI and have the same problem. I then opened a prior document that I have that has a field box where the background color option is working; I copied that box and pasted it into a document where I cannot create a colorable field box; the old, nontransparent properties remained for the pasted box!! The properties dialog still does not contain an optional transparency box, but I was able to import a box with the characteristics I wanted; also, you can change the fill color.

I presume the same holds true for a field box with a border: just go to  document where it worked before, copy it and paste it into your new document.

But seriously, Adobe has NO excuse for not fixing this bug now or months ago.

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Community Expert ,
Mar 15, 2018 Mar 15, 2018

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I am working on a MacBook Pro, with Acrobat XI

Keep in mind that it's a MacOS High Sierra issue and that Acrobat XI will no longer be updated: Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog 

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New Here ,
Mar 29, 2018 Mar 29, 2018

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Yes, I am aware of the end of support, and thank you for pointing that out. But since I paid decent money for this version of Acrobat, I'm going to keep using it until I absolutely cannot use it anymore (I'm not a fan of subscription services).

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New Here ,
May 02, 2018 May 02, 2018

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As a fast fix, I did as you suggested and just copied/pasted the form and changed its naming properties to what I need it to say. There really needs to be a fix though, makes us go crazy trying to figure this out not knowing it is a bug.

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New Here ,
May 02, 2018 May 02, 2018

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*copied/pasted the text box not form

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Community Expert ,
Mar 15, 2018 Mar 15, 2018

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An usefull workaround is given in the best answer of this topic: Re: 'no colour' option not available when in properties with check, text boxes etc. Mac

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New Here ,
Mar 20, 2018 Mar 20, 2018

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I'm paying dang good money for a product that does not function as indicated!  Is Adobe abandoning Acrobat DC?  I have an online subscription; it seems like this would be a very simple fix! 

For crying out loud Adobe, get your act togeather!

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New Here ,
Mar 23, 2018 Mar 23, 2018

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MEEEEE!!!! TOOOOOO!!!!!

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Community Beginner ,
Mar 31, 2018 Mar 31, 2018

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Still not fixed. This is really unacceptable. Acrobat on the Mac has always been the lesser product and yet it costs the same as the PC version. This is really unacceptable.

Edited to add: Just to clarify, I am using the current continuous release version: 2018.011.20038 that I pay $50 a month for this along with other Adobe apps.

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Community Expert ,
Mar 31, 2018 Mar 31, 2018

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for a product that does not function as indicated!

You can not be serious, Acrobat XI works very well with compatible operating systems. Nothing required you to install an incompatible OS.
You can not and should not ignore this very clear warning: Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog

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New Here ,
Mar 31, 2018 Mar 31, 2018

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I am using Acrobat Pro DC and am having the same issues.  Anyone know what the issue is with Adobe?  This function is why I have this software!

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Explorer ,
Apr 01, 2018 Apr 01, 2018

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Someone has, very helpfully, posted a fix for this issue that works across various appearances of the issue (comment tools, form tools, etc.) at How to draw shape in 'Comments' with no fill

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Community Beginner ,
Apr 01, 2018 Apr 01, 2018

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Yes that worked! Thanks so much for posting this. This is satisfactory to me.

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New Here ,
Aug 18, 2018 Aug 18, 2018

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That fix works wonderfully for the fill.  It doesn't solve the problem of creating a transparent border.  Or at least it didn't for me.

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New Here ,
Apr 17, 2018 Apr 17, 2018

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WORKAROUND: In brief, CMD+E will bring up the text field properties toolbox from which you may successfully choose a border for your control. This is the solution mentioned at Re: How to draw shape in 'Comments' with no fill

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New Here ,
Apr 26, 2018 Apr 26, 2018

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Thank you for this amazing hint!

At least there is a workaround, since Adobe is unable to fix this very annoying bug...

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New Here ,
Jul 07, 2018 Jul 07, 2018

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Thank you!!!!!!!!!!

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Community Beginner ,
Oct 09, 2020 Oct 09, 2020

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Sadly, this workaround did not work for me.

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Community Beginner ,
Jun 18, 2018 Jun 18, 2018

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It's June now, and I'm having the same issue. Has this not been fixed yet???

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New Here ,
Jul 16, 2018 Jul 16, 2018

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It's now July still not fix

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Participant ,
Jul 25, 2018 Jul 25, 2018

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urgh. Been going mad thinking im doing something wrong or missing something obvious. Just found this ancient thread - its now like 8 months later and still no fix? Wow

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Community Beginner ,
Aug 02, 2018 Aug 02, 2018

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I've been having this issue as well. It's pathetic that it hasn't been fixed!!

Meanwhile, Adobe increases it's subscription rates. Burns me...

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New Here ,
Aug 17, 2018 Aug 17, 2018

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This still is not fixed.

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Explorer ,
May 24, 2021 May 24, 2021

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Here we are in 2021 and I still have this problem.

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