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Text in Mac version of Adobe Acrobat Pro PDF file is distorted when opened in PC Acrobat Reader

Community Beginner ,
Nov 10, 2022 Nov 10, 2022

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I'm on a Mac and I created a PDF document from a PSD file for a client. He's on a PC and using Acrobat Reader. For some reason, the PDFs I create for him contain text that's digitized, stretched, or funky-looking. It's never the same text each time I send the file. Attached are screenshots of 1.) his view of the PDF https://www.dropbox.com/s/1cabgithrp6xw78/image001.png?dl=0 and 2.) his Adobe Reader settings page.https://www.dropbox.com/s/16lfs1t83y6x863/image001-2.png?dl=0  I don't have this issue with ANY of my other clients, so I know it's something on his end, but I can't find the solution. I'm also attaching the original PDF file for reference.

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Let me move this to the Adobe Acrobat forum for you, which is the appropriate forum for your question.

* The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.
* Questions about business plans should be posted in Enterprise and Teams 
* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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Community Beginner ,
Nov 13, 2022 Nov 13, 2022

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Thank you! I didn't realize there was a specific forum. Appreciate it!

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