Text is SUDDENLY not showing in ACROBAT PRO DC

[KasiaFarkas]

Can someone help please? 

While editing a PDF created in powerpoint's pdf, suddenly half of the text in most of the pages dissappeared, or turned another color. This happened AFTER already editing some pages for an hour. 

Now when I open acrobat it does not show some text in other documents too.

What has happened? and how can I fix it? 

I have windows 10, and acrobat pro dc.

[Alyssa5FBC]

Hi Meenakshi, 

It happens with all PDF's that I create that I first make and design in Google Docs then download as PDF. Once I've downlaod it, I upload it to Adobe Pro so I can make it fillable. It happens mostly with checkboxes like when I place the checkboxes on the document or move them to get them into position. 

I did share in this post thread on May 15th some examples of what was occuring. They still happen now. 

Thanks,

Alyssa

[Alyssa5FBC]

I'm attaching my Adobe version number in a screenshot and I'm using a Mac OS Tahoe 26.1

[AnandSri]

Hello @Alyssa5FBC

I hope you are doing well. Thank you for sharing the details. Could you please check if you have any pending updates for Acrobat? To do this, go to Menu > Help > Check for updates, install any pending updates, restart the app and the machine, and then try again. Check if you have version 25.001.20918. Planned update: November 13, 2025. 

If the issue continues, please provide the following information: the current version of the operating system on your device, a sample PDF file, a quick screen recording of the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Ensure that you select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.

Thanks,

Anand Sri.