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text not showing consistently at different zoom levels

New Here ,
Feb 28, 2025 Feb 28, 2025

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We have been using Microsoft Aptos 11pt font in Word for our corporate documents, however, there have been some issues when converting the documents to Acrobat. I'm attaching 2 screenshots of the same thing at different magnifications. 

Screenshot 2025-02-28 115556_Aptos-11pt_Magnification-75%.pngexpand imageScreenshot 2025-02-28 115700_Aptos-11pt_Magnification-110%.pngexpand image

         Aptos 11pt font - Acrobat magnification 75%                                               Aptos 11pt font - Acrobat magnification 110%

 

Is there any way to fix this issue?? I've used the High Quality Print in the Acrobat print driver (this seemed to work for a while); I've embedded the fonts in Word but those things aren't helping any more and I need a solution. Also, 11pt font no matter the type size displays as 10.98pt in Acrobat but I doube if there any fix for that issue. Please help! 

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General troubleshooting , PDF , Print and prepress

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Community Expert ,
Feb 28, 2025 Feb 28, 2025

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Is the text rasterized? In other words, can you select an individual word from it, copy it and paste into another application, or is it an image?

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New Here ,
Feb 28, 2025 Feb 28, 2025

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yes, you can copy and paste the text into another program, however, if you try to edit the text in Adobe Acrobat it seems to substitute a different font because Aptos is a Microsoft Cloud font. 

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