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text not showing consistently at different zoom levels

Community Beginner ,
Feb 28, 2025 Feb 28, 2025

We have been using Microsoft Aptos 11pt font in Word for our corporate documents, however, there have been some issues when converting the documents to Acrobat. I'm attaching 2 screenshots of the same thing at different magnifications. 

Screenshot 2025-02-28 115556_Aptos-11pt_Magnification-75%.pngScreenshot 2025-02-28 115700_Aptos-11pt_Magnification-110%.png

         Aptos 11pt font - Acrobat magnification 75%                                               Aptos 11pt font - Acrobat magnification 110%

 

Is there any way to fix this issue?? I've used the High Quality Print in the Acrobat print driver (this seemed to work for a while); I've embedded the fonts in Word but those things aren't helping any more and I need a solution. Also, 11pt font no matter the type size displays as 10.98pt in Acrobat but I doube if there any fix for that issue. Please help! 

TOPICS
General troubleshooting , PDF , Print and prepress
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1 ACCEPTED SOLUTION
Community Beginner ,
Mar 25, 2025 Mar 25, 2025
LATEST

Found the answer. I believe it is happening because drawing objects are used. The blue box is a drawing object with a line grouped. We changed this to be a table and it PDF'd just fine. 

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Community Expert ,
Feb 28, 2025 Feb 28, 2025

Is the text rasterized? In other words, can you select an individual word from it, copy it and paste into another application, or is it an image?

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Community Beginner ,
Feb 28, 2025 Feb 28, 2025

yes, you can copy and paste the text into another program, however, if you try to edit the text in Adobe Acrobat it seems to substitute a different font because Aptos is a Microsoft Cloud font. 

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Community Beginner ,
Mar 25, 2025 Mar 25, 2025
LATEST

Found the answer. I believe it is happening because drawing objects are used. The blue box is a drawing object with a line grouped. We changed this to be a table and it PDF'd just fine. 

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