Text starts overlapping when scrolling down a page

[annemarie_3751]

I had this  problem fixed a few months ago but then there was an update and now I am having the same problem again. Unfortunately, I am not able to find a solution online.

For every pdf document I open in Adobe Acrobat, the top part looks fine until I start scrolling and then the text starts overlapping (see screen shots). The only way for me to see the pdf document correctly is to zoom out and view a single page.

macOS: 15.1.1 (24B91)

Adobe Acrobat: 2020.005.30748

What can I do fix this issue?

[bernard_4931]

Hello!

Sorry to hear you're having this issue again. To fix overlapping text in Adobe Acrobat, first update Adobe Acrobat by going to Help > Check for updates. Ensure the fonts in the PDF are embedded by checking File > Properties > Fonts. Clear the cache by going to Edit > Preferences > Trust Manager and clicking Delete All Trusted Identities. If the problem persists, try reinstalling Adobe Acrobat or using a different PDF viewer. 

[annemarie_3751]

None of these solutions worked for me and I continue to have trouble scrolling thru pdf documents. It affects both pdf documents with text as well as pictures. 

The Delete All Trusted Identities option is not visible in my Adobe Acrobat version.

[annemarie_3751 · Accepted solution]

After I reinstalling and restarting my Macbook is issue is resolved. Thanks so much for your help!