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9

The dreaded #1310 Error installing Acrobat XI

Community Beginner ,
Jun 12, 2023 Jun 12, 2023

I am trying to install Acrobat XI on my Win 7 64 Bit PC.  When I do the install I get Error #1310 error writing to file:  MSVCR90.dll.  I have run the abobe cleaner, unregistered/registered, unistalled all adobe acrobats, re-installed C++, run as Admin user, and rebooted more times than I can count.  I triple verified XI will run on Win 7.

 

Yet I still get the dreaded #1310 error when trying to install XI.

 

Any out of the box idea's?

Cheers!

 

Frustrated Fred

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Community Expert ,
Jun 12, 2023 Jun 12, 2023
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Community Beginner ,
Jun 12, 2023 Jun 12, 2023

Hi Klad,

I tried that fix 4 times.  There was no Adobe directory at C:\programfiles\Adobe...

Next I rebooted and tried to install but still got #1310 error.

Next I rebooted and  with my Super Anti Spyware turned off tried again but still #1310 error

I did the same for my Peerblocking software but always #1310 error
Under C:\Programfiles, C:\Program files (X.86), and C:\Program Data - there are no instances of Adobe Directories

 

Any other Idea's?

 

Thank you,

 

Fred

 

 

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

what's the error message?

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

The error message is Error #1310 error writing to file:  MSVCR90.dll. A pop up when writing files to disk.  I downloaded another zip of Acrobat XI and it seemed to install correctly and updated.  Perhaps something got corrupted in the installer with the #1310 error.  I am good for now.  Thank you for your help!

 

Fred

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Community Expert ,
Jun 13, 2023 Jun 13, 2023
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for others, post the full error message.  eg, the path to that dll should be in the error message.

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