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The latest Acrobat Reader update is not a success!

New Here ,
Jan 04, 2024 Jan 04, 2024

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As a teacher I use Acrobat Reader a lot to annotate texts and diagrams in class that I project on the board.
Since the last update three problems have appeared:
- before I could insert text on dotted lines for example and the software kept the font size in memory but now this is no longer the case. In fact, the software searches for the best way to insert the text and adapts its format each time and it is often too small so I have to systematically change the size, it is very painful.
- Before I could insert text anywhere on a document including an image. Now the software looks for the appropriate place and if it's in the middle of an image it very often refuses to insert text there. So I have to insert it further and then move it.
- From now on the software keeps in memory what we have typed and if we start to type text it makes suggestions based on our old texts to avoid us having to rewrite everything. In my opinion, this is of no interest (if you want to avoid copying, a simple Ctrl+C and Ctrl+V are there) and in my situation this poses a problem. Indeed if I had a class with which I completed a document, if I use the same document with another class all the correct answers appear which is not practical in my case.

In short, you will have understood, the old formula was much more practical for me. I imagine that innovation is inevitable and that you must constantly propose "improvements" but could you leave the possibility of deactivating these new features?

Sincerely
Jean-Yves

PS: Text translated from French using Google translate
I'm giving my opinion here because I don't see anywhere else to put it.

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Comment review and collaborate Experiment , Modern Acrobat , Modern Viewer , PDF

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Adobe Employee ,
Jan 04, 2024 Jan 04, 2024

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Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/4aNkdlp
 
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.



~Amal

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New Here ,
Jan 04, 2024 Jan 04, 2024

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thank you for this quick response Amal.
I am using version 2023.006.20380 and I am not reporting a malfunction with this version but I am providing a critique of the new features of Acrobat Reader which were introduced during the summer of 2023. I am using Acrobat Reader with a multitude of pdf file and the problem does not come from them. In May, June 2023 I had no worries. Adobe made a major update between June and September 2023 and this is the one I am criticizing. automatic detection of “editable areas” by software lacks flexibility.

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