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A
Anonymous
February 1, 2019
Answered

The page numbers change when I convert the document from word to pdf

  • February 1, 2019
  • 2 replies
  • 42984 views

Hi

When I try to convert a word document to pdf two problems arise:

1) The page numbers change (it's different from the original word document)
2) That tables that exist at the end of the word document aren't rendered properly when converted to a pdf as can be seen from the picture below.

Originally it looks like this (in the word document) :

You'll notice that the page number changed in the pdf and it caused the table to be messed up!

I've tried the following:

The document has hyperlinks

1) converting the word to a pdf (best for printing) the pages are the same and it's the exact same copy but the hyperlinks and the hyper table of contents doesn't work at all.
2) When I convert it for a pdf (best for electronic distribution) it keeps the links working but the problems above appear (with the tables and the page numbers).

I want the pdf to be exactly like the original word document with working hyperlinks.

Please, I really need help with this, I've been trying for weeks to make it work and I still have the same issue.

(I am on Mac OS 10.13.6, using Word for mac version 16.21, and using Adobe Acrobat Reader and Adobe Acrobat pro DC)

    Correct answer try67

    You're not creating the file using Adobe software. The "Save As PDF" command is an internal Word function. Reader is just displaying the file. So you should ask your question in a MS forum, unless you have reason to believe Word is creating a good file but Reader is not displaying it properly.

    2 replies

    MdS_0031
    MdS_0031
    Participant
    April 2, 2021

    Hi, hope it helps.

    I fixed my problem by going to the top menu "Acrobat" -"Preferences"- deactivate "Convert Document Information"

     

      A
      Audra26808714jgpp
      Participant
      October 26, 2022

      This worked perfectly!

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      February 4, 2019

      Hi Monaa,

      Sorry for the delay in response.

      As you are converting the Word document to PDF, would you please let us know the exact steps you do to create PDF?

      Would it be possible to share the document with us? You may share the file either here in the forum or in a private message. How Do I Send Private Message

      As you cannot attach the file in the Forum reply, please take help of the steps mentioned here How to share a file using Adobe Document Cloud

      As you are using the Adobe Acrobat DC, share the exact version of the application.

      To check the application version, use the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

      We will be waiting for your response.

      Regards,

      Meenakshi

        A
        Anonymous
        February 5, 2019

        Hi

        Here are the exact steps:

        Once I open the word document I do the following:

        1) From File > Save as

        2) In the tab that says "File Format," I choose pdf
        3) Then I choose "Best of Electonic Distribution and accessibility"

        4) Then I click export

        I have Adobe Acrobat Reader DC :
        Continuous Release, Version 2019.10.20069.311970

        As to the file:

        I've sent you a private msg with the link to the file.

        try67
        Community Expert
        try67Community ExpertCorrect answer
        Community Expert
        February 5, 2019

        You're not creating the file using Adobe software. The "Save As PDF" command is an internal Word function. Reader is just displaying the file. So you should ask your question in a MS forum, unless you have reason to believe Word is creating a good file but Reader is not displaying it properly.

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