The PDF printer has disappeared

[swvermeulen]

After latest update of adobe acrobat pro DC (for me d.d. 25 February 2018)

The PDF printer has disappeared.

System config:
Windows 7 professional sp1 64 bit
Creative cloud (adobe acrobat pro DC)

Actions done to get the printer back (did not help):
1. I tried a repair of adobe acrobat pro DC.
2. I tried manually add the printer.
3. reinstall adobe acrobat pro DC.

If I go to the windows event viewer I see the following error message:
Installing printer driver - failed, error code 0x2, HRESULT 0x80070002. See the event user data for context information.

[ETA1549]

October 2021 and this disappearing Adobe PDF printer problem still persists. Looks like when Acrobat 2017 does an automatic update it kills off the Adobe PDF printer.  Happening on every system with Acrobat 2017 installed, including some fresh builds.

Repair does not bring it back. Only fix is to uninstall Acrobat 2017, reinstall, turn off auto updates (otherwise the next Acrobat update will delete the Adobe PDF printer) and stay on an insecure older version of 2017.  Happening on a mix of Windows 8.1 Pro systems, been going on since at least early Summer.

Turned off auto-update till we can migrate over to CutePDF Writer as a workaround on systems that really only need Reader plus a way to create PDF. Thankfully Win10 and never office apps are making the need for Acrobat less and less.

[williamw53190929]

There are many replies on this by individuals far more experienced in the tech. I am just a boring CPA in NJ. I did post in Sep 2019 what I noticed with this issue. Go and read my post. Ignore replies to it. 

I use Windows 10 Home, bought from Lenovo in Feb this year pre-installed on a desktop. 

I resolved this problem for me. On three machines. Windows 8 systems are the other two. Both purchased from Lenovo. Logically if an update cannot find a file to update, it will install its version. Therefore, do what you have to re-install Adobe. When you see your Adobe printer, RENAME IT. Since I have renamed my Adobe printer, I HAVE HAD NO PROBLEMS PRINTING WITH ADOBE, on any of my machines. And, I've not cared if an update installed one, and then it disappears after I get to work in my clients' Quickbooks files. Yes, I've seen the Adobe printer show up after an update. Only to disappear. But my RENAMED Adobe printer is always there! 

Now, will I have to update the Adobe printer at some point, I believe so. You can be sure when I do, I'll rename it after it is updated!!! 

Good Luck, Believe in Your Plan