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The Print Production tool is not available in the online PDF

New Here ,
Jan 26, 2024 Jan 26, 2024

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The Print Production tool is not available in the online PDF version even if I open it in desktop Acrobat Pro.

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Adobe Employee ,
Jan 26, 2024 Jan 26, 2024

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Hi @Petr M. Dorazil

 

Hope you are doing well and thanks for reaching out.

 

What is the workflow/steps you are doing to open the PDF in Acrobat desktop application? A small video recording of the steps you are following and the issue you are experiencing would be very helpful for more clarity.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3HwX0X6 and see if that helps.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

~Amal

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New Here ,
Jan 26, 2024 Jan 26, 2024

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Hi Amal,

here is video Záznam-20240126_114432.webm

Unfortunately, I have the system in Czech.

First, I open the online PDF in the desktop application. The Print Production tool is not there.
Then I download the PDF to my computer. When I open it, the tool is there.

 

I have the latest version

pmdpmd_0-1706266066170.png

 

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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The online editor has limited capabilities. Use the desktop version for this advanced feature.

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New Here ,
Feb 02, 2024 Feb 02, 2024

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I understand your recommendation.
But even in the desktop version, when I open a document from the online repository, the necessary tools are not available. My only option is to download the online document locally to my computer. Then I have the Print Production tool available. But in the local document I can no longer publish notes for other reviewers.
I can only do that in the online version.
So in the local version of the PDF I can view and review. And in the online version add notes. This is very inconvenient.

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