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There was a problem reading this document (15).

Guest
Apr 20, 2017 Apr 20, 2017

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I am getting an error when I try to delete a page in a document:  There was a problem reading this document (15).  Is there a way to actually delete the document without having to re-do the whole thing all over again?

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correct answers 1 Correct answer

Adobe Employee , May 16, 2017 May 16, 2017

Hi lisag0929,

Sorry for the delay in response.

You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

This is a generic error message and there could be multiple reasons why this is happening.

-Tariq Dar

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New Here ,
Sep 25, 2022 Sep 25, 2022

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WORKED FOR ME. THANKS

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New Here ,
Oct 05, 2022 Oct 05, 2022

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Thank you sc00ps! Your answer still works after so many years! All I could find from the Adobe team is unhelpful and condescending replies. You ARE an expert.

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New Here ,
Dec 21, 2022 Dec 21, 2022

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Thank you!  My office admin was pulling her hair out trying to extract pages from a contract.  So glad I found your solution 5+ years after your post.  🙂

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Community Beginner ,
Feb 04, 2023 Feb 04, 2023

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I'm using Acrobat Reader on a Mac and wonder if that might be why I can't get the solution that's working for everybody else to work for me. I can follow sc00ps's path to Navigation Pane, but there is no Tags option after that. Instead, I've been choosing something called Model Tree that looks similar to sc00ps's screenshot but not the same:

 

Screenshot 2023-02-04 at 15.18.44.png

 

Does this help identify the problem? All insights welcome.

 

Thank you.

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Community Beginner ,
Feb 04, 2023 Feb 04, 2023

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P.S. (This PDF works fine in Mac Preview.)

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New Here ,
May 08, 2023 May 08, 2023

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It's work. Great!!! Thank you so much

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New Here ,
Feb 22, 2024 Feb 22, 2024

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LATEST

Commenting from 2/22/24:

THANK YOU, sc00ps!!!! 

I was taking a "base document" composed of several combined files and making a working copy for myself to edit. I could delete only so many pages before I got the error. This will save me untold hours.
I went to File, Edit, View, and clicked through Show/Hide as you explained to open Tags. Then I simply deleted the very top icon "Tags." Boom. All gone. 

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New Here ,
Jul 29, 2019 Jul 29, 2019

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I hardly ever post or respond to threads but I was having a compatibility issue as well and sc00ps has the right answer (at least for me).

Thanks sc00ps!

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New Here ,
Sep 23, 2020 Sep 23, 2020

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Right on

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New Here ,
Oct 13, 2020 Oct 13, 2020

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THANK YOU!!!!!  THIS WORKED 🙂 

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New Here ,
Nov 13, 2020 Nov 13, 2020

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Thnak You!! this worked!!

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New Here ,
Mar 31, 2021 Mar 31, 2021

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I have struggled with this for years, trying to find "workarounds" for these kinds of issues!  This worked!!!!!  Thank you!!!

 

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New Here ,
Jan 06, 2024 Jan 06, 2024

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I found another work around. I extracted all of the pages into a seperate folder then combined the files back into a single pdf and that seemed to fix the problem.

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