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There was a RAISE without a handler // CFURLCopyResourcePropertyForKey // MACOS 10.15.2

Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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I was asking about this --

 

+ Acrobat Pro DC comes up with this error message and then crashes:

++ There was a RAISE without a handler

 

+ It is perhaps likely, that

++ MACOS expects “something” before “//“ 

++ for instance : “file://”

++ so that the line would look more like this : “var filePath = "file://(fileURLpath)"”

 

I have NOT found the MACOS file to correct -- I am not that driven an expert

 

Mich

 

 

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2019 Nov 14, 2019

Hi MichaelMix,

 

We're sorry for the trouble you had, as correctly suggested by @ls_rbls, Adobe Acrobat and Reader official update 19.021.20056 Optional update, November 13, 2019 containing the fix for this issue is now available.

 

This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to the help menu  > select check for updates.

Reboot the machine after updating Ac

...

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Community Expert ,
Nov 13, 2019 Nov 13, 2019

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Hi,

 

There was a recent update published today with a patch that addresses this issue.

 

Have you try updating to this latest version update yet?

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Community Beginner ,
Nov 14, 2019 Nov 14, 2019

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Hi,
Thank you for mentioning this new update, I'm not at my computer right now, I'll check it out shortly and come back with the result.

Mich

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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Hi MichaelMix,

 

We're sorry for the trouble you had, as correctly suggested by @ls_rbls, Adobe Acrobat and Reader official update 19.021.20056 Optional update, November 13, 2019 containing the fix for this issue is now available.

 

This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to the help menu  > select check for updates.

Reboot the machine after updating Acrobat.

 

More information about this release is here: Release notes

 

Please let us know if you experience any issues.

 

Thanks,

Anand Sri.

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Community Beginner ,
Nov 14, 2019 Nov 14, 2019

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Hi Anand Sri,

 

Thanks for your post -- it was fortunate that the update was here -- the issue is solved -- I-m sure others will have benefitted -- thank you for this forum -- it is a really strong strong and uniqe forum -- because not only users -- however skilled -- but also reps from Adobe are here --   

 

Mich

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New Here ,
Jun 03, 2024 Jun 03, 2024

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LATEST

I checked for updates, nothing. I re-booted, nothing.  I cant find an east user friendly fix.  I feel like we are taking steps back instead of going forward.  

 

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