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I am running the latest version of acrobat dc. My toolbar is not hidden but none of the icons are visible. They are active since I am able to click some at random but no buttons are showing. Acrobat also crashes repeatedly and all the menus show blank. Is there a way to roll back to the previous version?
I reinstalled Windows 11 to resolve this issue, so I can no longer provide any screenshots related to it.
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Hi Jason,
Thank you for reaching out, and sorry about the trouble.
Please try repairing the application installation. In Acrobat, go to Help > Repair Installation (Only for Windows).
Try the troubleshooting steps suggested in the following help document as the application crashes: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.
If the issue persists, share the Acrobat and OS versions on the machine. You may check the latest version details using the steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/identify-product-version.html.
Share the screenshot of the window where the icons are not visible.
Thanks,
Meenakshi
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As of today, I am also experiencing this issue.
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I should mention that I have reinstalled Adobe several times and run the repair installation several times as well.
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Sorry for the delay in response.
Could you please try opening the tools tab and share the screenshot with us?
Please share the Acrobat and OS versions.
Thanks,
Meenakshi
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I reinstalled Windows 11 to resolve this issue, so I can no longer provide any screenshots related to it.
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Glad to know the issue is resolved and thank you for updating us.
Let us know if we can be of any further help.
Thanks,
Meenakshi