Tools Shortcut Not Saving

New Here ,
Jul 19, 2022 Jul 19, 2022

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Adobe Acrobat Pro DC

Version 2022.001.20142

Windows 10

 

Having issue saving the tools shortcut. Adobe is not saving it.

For example, I set it up like this:

1.PNG

And I tried to close the PDF and it would reset itself when I open again:

2.PNG

TOPICS
Create PDFs , Edit and convert PDFs , General troubleshooting , How to , PDF forms

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2022 Jul 19, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

I see that you have the old version 22.1.20142 of Acrobat DC installed. Please update the application to the new version 22.1.20269 from the help menu > Check for updates and reboot the computer once.

 

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

You may also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

...

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

I see that you have the old version 22.1.20142 of Acrobat DC installed. Please update the application to the new version 22.1.20269 from the help menu > Check for updates and reboot the computer once.

 

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

You may also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works.

 

Regards

Amal

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New Here ,
Jul 19, 2022 Jul 19, 2022

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Will try, thanks for the quick response.

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