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Tooltip of hyperlink shows "Generate hotspot" in adobe Acrobat reader

New Here ,
Jun 25, 2024 Jun 25, 2024

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Can someone please help me out with a issue I am facing in the PDF having link.

When ever I hover over the link in the Adobe acrobat reader then the tooltip says "Generate hotspot". I am not understanding what it means.

TOPICS
Create PDFs , General troubleshooting , How to , PDF , Standards and accessibility

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Community Expert ,
Jun 25, 2024 Jun 25, 2024

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This is probably just how the file was set up, probably unknowingly. Report the issue to the creator of this file.

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New Here ,
Jun 25, 2024 Jun 25, 2024

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Its not possible to edit my question so Adding extra details in this comment:

PDF is generated through SDL XPP tool and this issue is occuring only in the ADA tagged PDF only. Non ADA Pdf has proper tooltip with link.

Following is the screenshot

Srijan38248744a6yi_0-1719329748060.png

 

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Hi Srijan38248744a6yi,

 

Thank you for reaching out.

 

Please confirm if the PDF was created and tagging is done using the same tool. If the PDF is created using a third-party tool, there is nothing much that can be done from our end. However, we would like to check the file once.

Could you please share the PDF with us so we can check it? Also, After we check the file, we will share our findings.

 

Thanks,

Meenakshi

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New Here ,
Jul 15, 2024 Jul 15, 2024

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Please find the attached pdf. Link present in it shows tooltip as "generate hotspot" in adobe reader and shows proper link in adobe acrobat pro
Please share your findings.

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

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This is a weird one. The Link annotations in this file contain a "Contents" key which is used by some annotation types to display a caption when the user hovers above the item, but not for Links. So Acrobat should be ignoring it, I believe, but it seems it doesn't and displays it instead of the actual URL.

This is something you need to solve in the application that generates these files, though. I don't believe you will be able to do it in Acrobat itself, nor would you be able to change how it behaves.

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

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Just to clarify, the contents of the Contents key are "Generate Hotspot", of course.

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