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Transfer Adobe 8 license from a crashed computer to a new computer

New Here ,
Sep 07, 2021 Sep 07, 2021

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Hi

I am trying to transfer an Adobe 8 license to a new computer.  My old computer has crashed so I cannot deactivate the old license.  When trying to activate on my new computer it gives me an error code 159:41 then says to retry over the internet ... which doesnt work.  It also gives the option to activate over the telephone but the telephone numbers dont work.  I have tried the Chat but they say it is old and no longer supported so wont help.  I have a serial number and I have customer ID number.

Help would be appreciated.

Thanks

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Activation, Installation

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correct answers 1 Correct answer

LEGEND , Sep 07, 2021 Sep 07, 2021
This will not be possible. To get Acrobat 8 running it needs to connect to an "activation server". These were turned off a few years ago. I don't say this is a good situation.

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LEGEND ,
Sep 07, 2021 Sep 07, 2021

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This will not be possible. To get Acrobat 8 running it needs to connect to an "activation server". These were turned off a few years ago. I don't say this is a good situation.

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New Here ,
Sep 07, 2021 Sep 07, 2021

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Thanks for your response Legend ... As you say not a good situation and not what one would expect from a reputable supplier.

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