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Hi Everyone,
I’m working on a requirement to send multiple agreements for e-signature in a single email. However, when I send multiple document IDs in a single API call to Adobe, it combines them into one agreement, adds a signature block at the end of the last document, and sends a single email for signing. This approach does not meet our needs because we need each document to be treated as a separate agreement with its own signature block.
Has anyone encountered this before or knows of a way to send multiple separate agreements in a single email, with each document receiving its own signature block?
Any guidance would be greatly appreciated!
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Hello, @Mani KK
1. Send Agreements Individually but Group Emails
Adobe Sign doesn't natively support bundling separate agreements into a single email. However, you can:
Send each document as an individual agreement through separate API calls, ensuring each has its own signature block.
Use the ccEmail or merge options in the API to copy the same recipient on all agreements, ensuring they receive all the agreements in one go.
Inform the recipient explicitly (via a custom message or email) that multiple agreements are being sent for signing.
2. Use Adobe's Workflow Templates
If you're using Adobe Sign's workflow feature:
Set up a custom workflow for each agreement.
Trigger workflows in sequence via the API for different agreements.
Ensure each workflow handles only one document per agreement.
3. Programmatic Handling
Use the Adobe Sign API with the following adjustments:
Break down your documents into individual agreements.
Use the POST /agreements endpoint multiple times to create separate agreements.
Send a custom email (outside Adobe Sign) summarizing that multiple agreements are pending, linking recipients to Adobe's agreements for signing.
4. Create Separate Agreements with a Unified Theme
Another approach is to create separate agreements but use a unified message theme:
Use the API to send individual agreements with similar subject lines, such as "Agreement 1 of 3," "Agreement 2 of 3," and so on. Tiktok video downloader
Include explicit instructions in the email body so the recipient understands they need to sign multiple agreements.
5. Check Adobe Sign Account Settings
Verify if your Adobe Sign account settings or API request configurations are merging multiple agreements into one. Specifically:
Ensure the merge or combineDocuments parameter is not enabled (if using this feature).
Confirm the document settings allow for individual agreements instead of combined documents.
6. Adobe Support
If the above approaches don’t resolve your issue, consider reaching out to Adobe Sign support. It's possible that the feature to treat each document as a separate agreement in one email exists as part of enterprise or advanced workflows that require specific configuration.
Would you like assistance in crafting the API request to create separate agreements, or do you need more details on a specific approach?
Best Regards
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