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Hi Natt
Hope you are doing well and sorry for the trouble. As described you are unable to apply the signature using fill and sign and getting the error as shown in the attached screenshot.
Few things that we need to know:
Also, please try to logout of the application, reboot the computer once and relogin to the application and try to sign and check if that helps.
You may also try to connect the machine to a different network and see if that works for you.
Regards
Amal
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Hi Natt
Hope you are doing well and thank you for trying out the suggestions. As mentioned its an issue with the PDFs exported from your workpplace system. Would you creating the PDF using Adobe Acrobat pro DC application and see if that helps.
Also, try to reset the Acrobat preferences as described in the help page - https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...
You may also try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.
Regards
Amal