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Troubles with downloading Acrobat vs. Acrobat Reader

New Here ,
May 24, 2024 May 24, 2024

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I'm having problems downloading Acrobat on my computer, where you can edit a PDF. We have three licenses in the company I work for, and the other two can download Acrobat on their computer. When I download Acrobat to my computer, it downloads Acrobat Reader and it also says in Creative Cloud that I need to subscribe to get permission to edit, but I already have that because we have the same licenses.

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Edit and convert PDFs , How to , Install update and subscribe to Acrobat , PDF

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Adobe Employee ,
Jun 06, 2024 Jun 06, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please run the Acrobat cleaner tool https://adobe.ly/4e3TbaS, reboot the computer and reinstall the application using the direct link https://adobe.ly/3yQITuK and check.

 

~Amal

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