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12

Two Taskbar Icons When Dragging to Second Monitor

Community Beginner ,
Dec 23, 2023 Dec 23, 2023

I have multiple monitors connected to my computer.  When I open a PDF, it opens on a montior and there is one taskbar icon.

 

Screenshot 2023-12-23 162900.png

 

As soon as I drag the program to another monitor, I get two taskbar icons, like this...

 

Screenshot 2023-12-23 163014.png

 

Is there a way to fix this?

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General troubleshooting , Modern Acrobat , PDF
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Community Expert ,
Dec 24, 2023 Dec 24, 2023

That's an OS "issue". RMB on the taskbar:

Abambo_0-1703430961034.png

Abambo_1-1703430981035.png

 

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Dec 24, 2023 Dec 24, 2023

Thank you so much for the reply and the suggestion.  Unfortunatly, changing the setting of Combine buttons on other taskbars to Never didn't help.  

 

The only thing I found that made a difference is to set the option "When using multiple displays, show my taskbar apps on.." to the option of All taskbars.

 

Screenshot 2023-12-24 224505.png

 

I really don't like to do that becuase I like to have the taskbar icon only on the taskbar where that app is open, not all of them on all displays.  Any other suggestions?

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New Here ,
Jan 03, 2024 Jan 03, 2024

I also had this very annoying issue and 'fixed' it by using StartAllBack (which modifies the Windows taskbar).

But a genuine solution should be provided. I'm not even sure it this is an "OS issue'" since it doesn't presents itself with other tabbed software...

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Community Beginner ,
Jan 05, 2024 Jan 05, 2024

Thank you for the suggestion.  I may have to take that route if there is nothing else that can be done.  I tend to agree that this seems like more of an Adobe issue and not on OS issue.  It doesn't happen with any other program, only Adobe Acrobat.

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New Here ,
Apr 30, 2024 Apr 30, 2024

I also have the same annoying problem. This wasnt the problem for Windows 10 but is on Windows 11. I even uninstalled the program and reinstalled it and the problem still persist. 

The most annoying parts are 1) the "ghost" icon doesnt do anything when clicked, 2) if two files are opened and moved to different window, the two files shows up (also ghost item doesn't do anything) BUT when one of the file is closed, the ghost icon persist (even after the file is closed!). So if I had 4-5 PDFs opened and moved them from one window to another and closed some files when not needed, the files i closed is still showing up as a ghost icon. 

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New Here ,
May 08, 2024 May 08, 2024

Totally annoying, Adobe fix this! You're getting PAID for this software.

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Community Expert ,
May 08, 2024 May 08, 2024
quote

Totally annoying, Adobe fix this! You're getting PAID for this software.


By @Radoslaw36326671fa47


Did you check this with microsoft. The taskbar settings are OS settings.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
May 08, 2024 May 08, 2024

Thank you Abambo. Yes I tried that and as you can see, my Adobe Acrobat Pro still has this ghosting effect. 

 

I am using Windows 11 Enterprise. Version 22H2 OS buliding 22621.3447. 

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Community Beginner ,
May 20, 2024 May 20, 2024

Hi, I have the same issue... Also if you close some for the tabs in viewer they are still present on the taskbar...

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New Here ,
Jul 17, 2024 Jul 17, 2024

I still have the same problem... any solution so far?

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Community Beginner ,
Jul 17, 2024 Jul 17, 2024

Still a problem for me.  I am looking for a replacement for Abobe now as they don't seem to care to fix this issue.

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024

I have this issue on a computer that was recently upgraded from Windows 10 to Windows 11, version 23H2.

We are still using perpetually licensed Acrobat Standard 2020.  Is anyone who has reported this problem using an Acrobat DC subscription?  If we're all using perpetually licensed software, I wonder whether this issue is known and intentionally neglected.

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024

I am not an expert in any way on this but I pay a monthly fee - around $20.00 per month - for my Adobe subscription.  Is that different from the the perpetually licensed Acrobat Standard 2020?  When I look at the Help - About it says it is Adobe Acrobat Pro Continuous Release.

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024

TL;DR:  Yes, your subscription product is not the same as my perpetually licensed product.

 

A perpetual license is a one-time cost, and it allows you to use the licensed product "forever."  However, support for perpetually licensed software typically has a life span.  Support for Acrobat Standard 2020 will end on 2025-06-01.

In contrast, a subscription-based license should entitle you to the most recent version of the product and technical support for the product until you stop renewing the subscription.  As soon as you stop paying, though, the product stops working.

The inclusion of a year or a version number in the name of a product or is a good indication of perpetual licensing.

Do you have this issue with your version of Acrobat Pro?

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Community Beginner ,
Jun 10, 2024 Jun 10, 2024
quote

Do you have this issue with your version of Acrobat Pro?


By @GHS Quincy

Never mind.  I missed that you started this thread.

gratis-png-homer-simpson-bart-simpson-d-oh-gif-marge-simpson-bart-simpson.png

 

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New Here ,
Jul 27, 2024 Jul 27, 2024

You would think between companies like Adobe and Microsoft with an issue with their flagship products that affects so many people, they would be able to come up with a solution by now. 

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Community Beginner ,
Jul 29, 2024 Jul 29, 2024

"LOL" - Intuit

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New Here ,
Sep 17, 2024 Sep 17, 2024

Any update on when Adobe is going to fix that?

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New Here ,
Oct 05, 2024 Oct 05, 2024

Same issue - October 2024 and they still haven't even responded or addressed this. It's infuriating. I open and close PDFs all day long reviewing tax returns and it drives me insane that names of files still show up in the taskbar after they're closed, and the file that is open has double icon, taking up real estate in my task bar. FIX THIS ADOBE!

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New Here ,
Oct 31, 2024 Oct 31, 2024

Same issue here.... 😞

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Community Beginner ,
Jan 16, 2025 Jan 16, 2025

It's January 2025 and the problem persists!

 

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New Here ,
Mar 04, 2025 Mar 04, 2025

Mar 2025 and still there 🤧 Adobe only cares about our 💰

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New Here ,
Apr 04, 2025 Apr 04, 2025

I have this problem with Adobe and Excel. I thought I fixed the excel issue with the personal.exe thing but it was only temporary. I just got the Adobe issue to go away by unchecking hidden items in File Explorer:

lindsey_EB_0-1743785224436.png

 

I tested it by opening a PDF from Chrome, File Explorer and my desktop, and so far the duplicating icon issue has gone away. Fingers crossed it stays that way!

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New Here ,
Oct 31, 2024 Oct 31, 2024

It's funny because the OP is from December 2023. We are about to accomplish 1 year of waiting to fix this issue.

 

 

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