I tried to get Acrobat DC to read a file out loud to me. This used to work fine, before my work laptop was replaced with a newer model. Now an error message says "No US English voice available on this system." This is a Dell laptop running Windows 10. Where do I get the necessary files for the voices? The IT dept. told me to Google it...
Acrobat uses the voices installed in your operating systems provided by the Microsoft Speech API (SAPI). You should check, if there has any been installed or not.
Word 365 can read the file out loud (it sounds like the David voice), so the files must be installed in Windows, but Acrobat DC apparently can't "see" them.
Try to set a voice manually in Reader.
Open [Edit] > [Preferences] > [Reading], uncheck "use default voice" and select a voice from the drop down below.
I followed the steps, but there are no (zero) option for voice languages.
Here is my solution....