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Unable to access AI generation on chrome and Edge Extensions

New Here ,
Apr 07, 2025 Apr 07, 2025

I was able to use the AI generation & AI assistant and its features on my web browser  when opening up a PDF for the past week or so, but today when i am trying the  feature is no longer there?  Is there somehting i can do to enable it on the extentions?

I have access on the desktop version, jsut not on the extentions anymore.

 

 

TOPICS
Al Assistant , How to , Install update and subscribe to Acrobat , PDF
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1 ACCEPTED SOLUTION
Community Expert ,
Apr 08, 2025 Apr 08, 2025
LATEST

@aby_7676 it sounds like the extensions were temporarily unavailable or that the browser extension providing that functionality might have been disabled or updated. Check your browser's extensions or add-ons manager to ensure the relevant PDF extension with AI capabilities is still enabled.

  • If it's disabled, simply re-enable it. 
  • If the extension is enabled, try updating it to the latest version, as sometimes features are temporarily removed or relocated during updates.

As a temporary workaround, you can continue to utilize the AI features within your desktop version of the PDF software while you troubleshoot the browser extension.

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Community Expert ,
Apr 08, 2025 Apr 08, 2025
LATEST

@aby_7676 it sounds like the extensions were temporarily unavailable or that the browser extension providing that functionality might have been disabled or updated. Check your browser's extensions or add-ons manager to ensure the relevant PDF extension with AI capabilities is still enabled.

  • If it's disabled, simply re-enable it. 
  • If the extension is enabled, try updating it to the latest version, as sometimes features are temporarily removed or relocated during updates.

As a temporary workaround, you can continue to utilize the AI features within your desktop version of the PDF software while you troubleshoot the browser extension.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines