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Unable to Cancel Agreement Sent for Signature

New Here ,
Oct 23, 2023 Oct 23, 2023

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I need to cancel an agreement that was sent for e-signature, but that option is no longer available when I manage that document.  How can I cancel something sent out for signature? 

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Security digital signatures and esignatures

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Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hi there

 

Hope you are doing well and sorry for the delay.

 

Once the document is signed, you cannot cancel it. However, if its is in progress, please check out the steps to cancel the agreement here https://adobe.ly/3wyRyRo and see if that works.

 

~Amal

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