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Unable to cancel subscription option

New Here ,
Apr 11, 2024 Apr 11, 2024

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I've been getting the message "We've received payment for your new formula. You'll soon be able to manage it." . But I'm about to exceed the 7-day trial period and I'd like to cancel my subscription.

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Cancel subscription , Crash or freeze , Modern Acrobat

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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You need to get in touch with Adobe's customer support to resolve all billing and subscription issues. We do not have access to Adobe's billing system. 

 

https://helpx.adobe.com/contact.html

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